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Payment:

MAISON DELAHAYE secure you payment by two ways:

  • Card payment with French Monetico system (useful with Master Card, blue Card, Visa card and others)
  • Paypal

But you can also make your payment by bank transfer.

Preparation and packing:

Your order is prepared immediately after payment reception on our site. In case of out of stock, our customer service will contact you by email in order to present you our best delivery time or an other choice.

Packing are heavy duty and products are fixed in order to resist to transportation. In case of difficulties, see your General Terms and Conditions, where you will see that we will do everything possible to meet your needs.

Our customers are so precious as our suppliers, in our world of passionates ! For cold products, ice packs are needed, according to our experience.

Shipping:

Shipping is on our hands 6/7; a tracking number from french shipping company is delivered as soon as possible.

Delivery:

Europe: According to your choice,

  • Colissimo La Poste
  • Express GLS

Out of Europe: According to your choice

  • Local country postal service
  • Express DHL

Delivery time:

Delivery time mentioned in the site are purely indicative, and don’t engage the responsability of MAISON DELAHAYE. Shipments are insured for loss, damage and delivery delay only in case of Express shipping (DHL – GLS).

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